Terms of Service
Effective Date: August 25th, 2025
Welcome to FieldBuilt CRM, Inc. (“FieldBuilt,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (https://getfieldbuilt.com), products, and services. By using our site or services, you agree to these Terms. If you do not agree, please do not use our site or services.
1. Eligibility
You must be at least 18 years old and able to enter into legally binding agreements to use our services.
2. Accounts
You may need to create an account to access certain services. You are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activities under your account. Notify us immediately if you suspect unauthorized use.
3. Services & Software Use
FieldBuilt provides CRM software, tools, and related services. You may use our services only for lawful business purposes and in compliance with these Terms. You may not copy, resell, sublicense, or misuse our services in any way that could harm FieldBuilt, our users, or third parties.
4. Payments & Subscriptions
SaaS subscriptions are billed monthly in advance and renew automatically until canceled. Self-hosted licenses are billed as a one-time payment, unless otherwise agreed. You agree to provide accurate billing and payment information. All fees are non-refundable, except where required by law or specifically stated in writing.
5. Cancellation & Termination
You may cancel your SaaS subscription at any time by contacting support or using your account dashboard. Upon cancellation, you will retain access until the end of your current billing period. We may suspend or terminate your access if you violate these Terms or engage in misuse of our services.
6. Intellectual Property
All software, content, and materials on our site are owned by or licensed to FieldBuilt. You are granted a limited, non-exclusive, non-transferable license to use our services for your business purposes. You may not reverse-engineer, copy, or create derivative works of our software.
6. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
7. Privacy
Your use of our services is also governed by our Privacy Policy.
8. Disclaimers
Our services are provided “as is” and “as available.” We make no guarantees that our services will be uninterrupted, error-free, or suitable for your particular purpose. FieldBuilt disclaims all warranties, express or implied, to the maximum extent permitted by law.
9. Limitation of Liability
To the maximum extent permitted by law:
FieldBuilt is not liable for indirect, incidental, or consequential damages. Our total liability to you for any claim will not exceed the amount you paid us in the 12 months prior to the event giving rise to the claim.
10. Indemnification
You agree to indemnify and hold harmless FieldBuilt, its officers, employees, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
11. Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a new “Effective Date.” Continued use of our services means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles.
13. Contact Us
If you have questions about these Terms, please contact us:
FieldBuilt CRM, Inc.
Email: [email protected]
Phone: 833-992-9444
Address: 254 Chapman Rd, Ste 208 #23983, Newark, Delaware 19702